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TurboPower Pack 5000

ULTRA COMPACT PORTABLE CHARGING

Turbo charge wherever life takes you with the incredibly small and powerful TurboPower Pack 5000 power bank. Leave low battery worry behind with this convenient portable charger that charges and recharges fast.

Compatibility:
Moto Z Family- Moto Z, Z Force, Z Play, Z2 Force, Z2 Play, Z3, Z3 Play, Z4
Moto X Family- Moto X4 (Moto X 4th Generation, Motorola Android One)
Motorola One Family- Motorola One, One Power, One Action, One Fusion+, One Hyper, One Macro, One Vision, One Vision+, One Zoom
Moto G Family- G6, G6 Plus (Not for G6 Play, G6 Forge), Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, G8 Play, G8 Plus, G Power, G Stylus, G Fast
Motorola Edge- Edge, Edge+
Razr- Razr 2019/2020
Samsung- Galaxy S8, S8+, S9, S9+, S10, S10e, Note 8, Note 9
Google- Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, 3A, 3XL, Nexus 5S, Nexus 6P
LG- G5, G6, G7, G7 ThinQ, V20, V30, V35 ThinQ, V40 ThinQ, Stylo 4
T-Mobile- Revvlry, Revvlry+

Incredibly small, but powerful so you can charge fast while traveling light.

Portable Turbo Charging

Incredibly small, but powerful so you can charge fast while traveling light.

5000mAh means more than a full charge for most phones.

All Day Power

5000mAh means more than a full charge for most phones.

Thermal management is critical to top performance. Prolonged exposure to excessive heat can damage a battery. The TurboPower system is designed to avoid charging slowdowns due to heat, maintaining a steady and fast charging rate.

Rapid Recharge

Recharge the power bank in a pinch with 12W input.

Features

  • CHARGE 2 DEVICES AT ONCE.
    USB-C and USB-A ports can charge 2 devices at once. Up to 18W total output.
  • USB-C INPUT AND OUTPUT PORT.
    Flexible USB-C port serves as input and output port for charging and recharging.
  • PREMIUM LITHIUM POLYMER BATTERY.
    High quality, lithium polymer battery allows for slim, portable form factor.
  • QC3.0 USB-A PORT.
    Fast charge at up to 18W using the QC3.0 enabled USB-A port.
  • USB-C POWER DELIVERY AND QC3.0 PORT.
    The USB-C port supports a broad range of charging profiles at up to 18W.
  • INCLUDES 1 FOOT USB-C CABLE.
    Comes with 12 inch USB-C to USB-C data and charging cable for convenience.

*Not all devices will charge at the same rate. Some devices may not be able to utilize the full 18W. Charging rate reduces as charge levels become full to protect battery life.

PRODUCT SPECIFICATIONS

Ports: USB-C
Input: Type-C PD: 5V/2.1A; 9V/1.4A; 12V/1A
Output:
– Type-C PD: 5V/3A; 9V/2A; 12V/1.5A
– USB QC3.0: 5V/3A; 9V/2A; 12V/1.5A
Power Output: 18 Watt
Power cord length: 12 in (30.48 cm)
Dimensions: 78 x 35.7 x 27 mm
Capacity: 5000 mAh, 18.15 Wh
Battery Type: Lithium-ion

 

COMPATIBILITY

Motorola Compatibility

Moto Z Family- Moto Z, Z Force, Z Play, Z2 Force, Z2 Play, Z3, Z3 Play, Z4
Moto X Family- Moto X4 (Moto X 4th Generation, Motorola Android One)
Motorola One Family- Motorola One, One Power, One Action, One Fusion+, One Hyper, One Macro, One Vision, One Vision+, One Zoom
Moto G Family- G6, G6 Plus (Not for G6 Play, G6 Forge), Moto G7, G7 Play, G7 Plus, G7 Power, G7 Optimo, G7 Optimo Maxx, G7 Supra, G8 Play, G8 Plus, G Power, G Stylus, G Fast
Motorola Edge- Edge, Edge+
Razr- Razr 2019/2020

Other Compatible Devices

Samsung- Galaxy S8, S8+, S9, S9+, S10, S10e, Note 8, Note 9
Google- Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, 3A, 3XL, Nexus 5S, Nexus 6P
LG- G5, G6, G7, G7 ThinQ, V20, V30, V35 ThinQ, V40 ThinQ, Stylo 4
T-Mobile- Revvlry, Revvlry+

 

INCLUDED IN BOX
One 5000 mAh power pack
One 12″ detachable USB-C to USB-C charging cable
One warranty card or user guide


 

 

Product Support

Frequently Asked Questions

Type-C PD port: 5V/3A; 9V/2A; 12V/1.5A
USB QC3.0 port: 5V/3A; 9V/2A; 12V/1.5A
The output depends on the ability of your device, so 18W may not be fully utilized.
If you charge two devices at the same time, total combined outputs will be up to 18W.

No. It comes with a 12 inch (30.48 cm) USB-C to USB-C cable.

Yes. But you would need to provide the micro USB cable yourself.

Yes. You would need to provide a device compatible USB cable to the USB-A port. Total combined outputs for two devices simultaneously charge is up to 18W.

Yes. The USB-C port in the powerbank is also an output port.

No. The powerbank does not support pass-through charge. Only powerbank will be recharged.

Yes. This powerbank has a low power mode to let you charge low power devices. Just simple press the power level display button for 3 seconds to enable the low power mode.

This power bank does not allow pass-through charging. When the power bank is being charged, it will not allow any output on the other port.

Yes. However, powerbanks must only be carried in hand luggage or carried around. It is not allowed to carry powerbanks in checked luggage. If the rated power is less than 100Wh, power banks can be carried without air carrier’s approval. This powerbank is 18.15 Wh. Therefore, it is ok to carry without air carrier’s approval.

TurboPower Pack 5000

Brand Series Model
Google Nexus Nexus 5X
Google Nexus Nexus 6P
Google Pixel Pixel
Google Pixel Pixel 2
Google Pixel Pixel 2 XL
Google Pixel Pixel 3
Google Pixel Pixel 3 XL
Google Pixel Pixel 3a
Google Pixel Pixel 3a XL
Google Pixel Pixel 4
Google Pixel Pixel 4 XL
Google Pixel Pixel 4a
Google Pixel Pixel 4a 5G
Google Pixel Pixel 5
Google Pixel Pixel 5a 5G
Google Pixel Pixel 6
Google Pixel Pixel 6 Pro
Google Pixel Pixel 6a
Google Pixel Pixel XL
Lenovo ThinkPhone ThinkPhone
LG LG Velvet
LG LG Velvet 5G
LG LG Velvet 5G UW
LG LG Wing 5G
LG LG G G5
LG LG G G5 SE
LG LG G G6
LG LG G G7 Fit
LG LG G G7 One
LG LG G G7 ThinQ
LG LG G G8 ThinQ
LG LG G G8S ThinQ
LG LG G G8X ThinQ
LG LG K K22
LG LG K K30 (2018)
LG LG K K41S
LG LG K K42
LG LG K K50S
LG LG K K51S
LG LG K K52
LG LG K K61
LG LG K K62
LG LG K K71
LG LG K K92 5G
LG LG Q Q Stylo 4
LG LG Q Q Stylus
LG LG Q Q51
LG LG Q Q52
LG LG Q Q61
LG LG Q Q7
LG LG Q Q70
LG LG Q Q8 (2017)
LG LG Q Q8 (2018)
LG LG Q Q9
LG LG Q Q92 5G
LG LG Stylo/Stylus Stylo 4
LG LG Stylo/Stylus Stylo 4 Plus
LG LG Stylo/Stylus Stylo 5
LG LG Stylo/Stylus Stylo 5 Pro
LG LG Stylo/Stylus Stylo 6
LG LG V V20
LG LG V V30
LG LG V V30S ThinQ
LG LG V V35 ThinQ
LG LG V V40 ThinQ
LG LG V V50 ThinQ 5G
LG LG V V50S ThinQ 5G
LG LG V V60 ThinQ 5G
LG LG V V60 ThinQ 5G UW
LG LG X X Venture
Motorola Edge Edge (2020)
Motorola Edge Edge (2021)
Motorola Edge Edge (2022)
Motorola Edge Edge 5G UW (2021)
Motorola Edge Edge S
Motorola Edge Edge+ (2020)
Motorola Edge Edge+ (2022)
Motorola Edge Edge+ (2023)
Motorola Moto E E5
Motorola Moto G G 5G (2022)
Motorola Moto G G 5G (2023)
Motorola Moto G G 5G Plus
Motorola Moto G G Fast (2020)
Motorola Moto G G Play (2021)
Motorola Moto G G Play (2023)
Motorola Moto G G Power (2020)
Motorola Moto G G Power (2021)
Motorola Moto G G Power (2022)
Motorola Moto G G Power 5G (2023)
Motorola Moto G G Pro
Motorola Moto G G Pure (2021)
Motorola Moto G G Stylus (2020)
Motorola Moto G G Stylus (2021)
Motorola Moto G G Stylus (2022)
Motorola Moto G G Stylus (2023)
Motorola Moto G G Stylus 5G (2021)
Motorola Moto G G Stylus 5G (2022)
Motorola Moto G G Stylus 5G (2023)
Motorola Moto G G100
Motorola Moto G G6
Motorola Moto G G6 Plus
Motorola Moto G G7
Motorola Moto G G7 Optimo
Motorola Moto G G7 Optimo Maxx
Motorola Moto G G7 Play
Motorola Moto G G7 Plus
Motorola Moto G G7 Power
Motorola Moto G G7 Supra
Motorola Moto G G8
Motorola Moto G G8 Plus
Motorola Moto G G8 Power
Motorola Moto G G9
Motorola Moto G G9 Play
Motorola Moto G G9 Plus
Motorola Moto G G9 Power
Motorola Moto X X4 (4th Edition)
Motorola Moto Z Z
Motorola Moto Z Z Force
Motorola Moto Z Z Play
Motorola Moto Z Z2 Force
Motorola Moto Z Z2 Play
Motorola Moto Z Z3
Motorola Moto Z Z3 Play
Motorola Moto Z Z4
Motorola Motorola One One
Motorola Motorola One One 5G
Motorola Motorola One One 5G Ace
Motorola Motorola One One Action
Motorola Motorola One One Fusion
Motorola Motorola One One Fusion+
Motorola Motorola One One Hyper
Motorola Motorola One One Macro
Motorola Motorola One One Power
Motorola Motorola One One Vision
Motorola Motorola One One Vision Plus
Motorola Motorola One One Zoom
Motorola Razr Razr (2019)
Motorola Razr Razr (2020) / Razr 5G
Motorola Razr Razr+ (2023)
Motorola ThinkPhone ThinkPhone
Oculus Quest Quest
Oculus Quest Quest 2
Samsung Galaxy A A Quantum
Samsung Galaxy A A02s
Samsung Galaxy A A03
Samsung Galaxy A A03 Core
Samsung Galaxy A A03s
Samsung Galaxy A A10e
Samsung Galaxy A A11
Samsung Galaxy A A12
Samsung Galaxy A A12 (Nacho)
Samsung Galaxy A A13
Samsung Galaxy A A13 5G
Samsung Galaxy A A20
Samsung Galaxy A A20e
Samsung Galaxy A A20s
Samsung Galaxy A A21
Samsung Galaxy A A21s
Samsung Galaxy A A22
Samsung Galaxy A A22 5G
Samsung Galaxy A A23
Samsung Galaxy A A3 (2017)
Samsung Galaxy A A30
Samsung Galaxy A A30s
Samsung Galaxy A A31
Samsung Galaxy A A32
Samsung Galaxy A A32 5G
Samsung Galaxy A A33 5G
Samsung Galaxy A A40
Samsung Galaxy A A41
Samsung Galaxy A A42 5G
Samsung Galaxy A A5 (2017)
Samsung Galaxy A A50
Samsung Galaxy A A50s
Samsung Galaxy A A51
Samsung Galaxy A A51 5G
Samsung Galaxy A A51 5G UW
Samsung Galaxy A A52
Samsung Galaxy A A52 5G
Samsung Galaxy A A52s
Samsung Galaxy A A53 5G
Samsung Galaxy A A60
Samsung Galaxy A A6s
Samsung Galaxy A A7 (2017)
Samsung Galaxy A A70
Samsung Galaxy A A70s
Samsung Galaxy A A71
Samsung Galaxy A A71 5G
Samsung Galaxy A A71 5G UW
Samsung Galaxy A A72
Samsung Galaxy A A73 5G
Samsung Galaxy A A8 (2018)
Samsung Galaxy A A8 Star (2018)
Samsung Galaxy A A8+ (2018)
Samsung Galaxy A A80
Samsung Galaxy A A8s
Samsung Galaxy A A9 (2018)
Samsung Galaxy A A90 5G
Samsung Galaxy M M02s
Samsung Galaxy M M10s
Samsung Galaxy M M11
Samsung Galaxy M M12
Samsung Galaxy M M13
Samsung Galaxy M M13 5G
Samsung Galaxy M M20
Samsung Galaxy M M21
Samsung Galaxy M M21 (2021)
Samsung Galaxy M M21s
Samsung Galaxy M M22
Samsung Galaxy M M23
Samsung Galaxy M M30
Samsung Galaxy M M30s
Samsung Galaxy M M31
Samsung Galaxy M M31s
Samsung Galaxy M M32
Samsung Galaxy M M33
Samsung Galaxy M M40
Samsung Galaxy M M42 5G
Samsung Galaxy M M51
Samsung Galaxy M M52 5G
Samsung Galaxy M M53
Samsung Galaxy M M62
Samsung Galaxy Note Note10
Samsung Galaxy Note Note10 Lite
Samsung Galaxy Note Note10+
Samsung Galaxy Note Note20
Samsung Galaxy Note Note20 5G
Samsung Galaxy Note Note20 Ultra 5G
Samsung Galaxy Note Note8
Samsung Galaxy Note Note9
Samsung Galaxy S S10
Samsung Galaxy S S10+
Samsung Galaxy S S10e
Samsung Galaxy S S20
Samsung Galaxy S S20 5G
Samsung Galaxy S S20 Ultra
Samsung Galaxy S S20 Ultra 5G
Samsung Galaxy S S20+
Samsung Galaxy S S20+ 5G
Samsung Galaxy S S21 4G/5G
Samsung Galaxy S S21 Ultra 5G
Samsung Galaxy S S21+ 5G
Samsung Galaxy S S22 5G
Samsung Galaxy S S22 Ultra 5G
Samsung Galaxy S S22+ 5G
Samsung Galaxy S S8
Samsung Galaxy S S8+
Samsung Galaxy S S9
Samsung Galaxy S S9+
Samsung Galaxy Z Z Flip 4G/5G
Samsung Galaxy Z Z Flip3 5G
Samsung Galaxy Z Z Fold2 5G
Samsung Galaxy Z Z Fold3 5G
Samsung Xcover Xcover 5
Samsung Xcover Xcover 6 Pro
Samsung Xcover Xcover FieldPro
Samsung Xcover Xcover Pro
T-Mobile Revvlry Revvlry
T-Mobile Revvlry Revvlry+

Troubleshooting

- Check your phone port to insure it is free of debris.

- Try using your charger with a different cable.

- Try plugging your charger into another outlet.

- Try your charger with a different device.

The USB Type-C connector is a reversible plug, which allows it to be plugged in either direction.
 
Depending on your phone it will be found in one of these two locations.
a. Settings-> System-> About Phone
b. Settings -> About Phone

If these troubleshooting steps do not solve your issue, please contact support.

Contact Support

Warranty Information

How to obtain warranty service or other information

Please contact Motorola using the contact details provided on the customer support website at www.motorola.com/support.

You will receive instructions on how and where to ship the Product for assessment. We will generally need: (i) proof of purchase; (ii) a written description of the problem; (iii) the name of your mobile network service provider, if applicable; (iv) your address and telephone number. We will only use this information for the purposes of processing your claim under this Limited Warranty.

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

Warranty Links
Consumer products and accessories limited warranty Download Warranty Guide

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